Privacy policy

 

 ONLINE PRIVACY NOTICE

  1. Introduction. (a) Web Site Owner. [BeautyMarked LLC, i.e., "Serwaa Beauty”] ("[The Company]") is the owner of this web site ("www.serwaabeauty.com)"). Serwwaa Beauty can be contacted by mail at 1650 Limekiln Pike, Suite B19 #102 Dresher PA 19025, by e-mail at info@serwaabeauty.com. This online privacy notice discloses The Company’s information practices for Serwaa Beauty's Web Site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the in-formation is shared. [Note that other BeautyMarked LLC web sites may be governed by privacy notices containing different information practices applicable to those sites.]
  • (b) [Anonymous] Web Site Visits. In general, you can visit on the Serwaa Beauty Web Site without [disclosing OR revealing ] any personal information. Serwaa Beauty keeps track of the domains from which people visit us and Serwaa Beauty. analyzes the data gathered from Web Site visits for trends and statistics, and then Serwaa Beauty discards the gathered data.]
  • (c) Web Site Transactions. At times, Serwaa Beauty will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, Serwaa Beauty may need to know a customer's name, mailing address, e-mail address and credit card details. It is Serwaa Beauty’s intent to inform you know before Serwaa Beauty collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Serwaa Beauty. will respect your wishes.
  • (d) Third Party Certification. Serwaa Beauty abides by the Safe Harbor framework as set forth by the United States Department of Commerce regarding the collection, use and retention of information collected from the European Union.
  1. Personal Information That May Be Collected. (a) Identifying Information. In order to make a purchase [to make a purchase OR to access designated subscriber services and /or restricted areas within the Serwaa Beauty Web site], Serwaa Beauty will request a user to provide certain personal identifying information, which may include: [legal] name, postal address, e-mail address, daytime telephone number, method of payment, and, if applicable, credit card number. Serwaa Beauty may request additional information necessary to establish and maintain customer's account.
  • (b) Service Quality Monitoring. Some Web site transactions may require a customer to telephone Serwaa Beauty, or Serwaa Beauty to call the customer. Serwaa Beauty will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Serwaa Beauty's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
  • (c) Information from Children. Serwaa Beauty does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 16 without the involvement of a parent or guardian. Serwaa Beauty will notify the child's parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child's use of the Web site and providing instructions as to how the parent or guardian can delete the child's registration from the Web site. Serwaa Beauty does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.]
  • (d) Lost or Stolen Information. If a customer's [credit card and/or password] is lost or stolen, the customer should promptly notify Serwaa Beauty in order to enable Serwaa Beauty to cancel the lost or stolen information and to update its records with a changed [credit card and/or password] for any subscription services.
  • (e) Chat Rooms, Forums and Bulletin Boards. If customer participates in an Serwaa Beauty chat room, discussion forum, or posts messages to an Serwaa Beauty bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside Serwaa Beauty, who have access to that chat room, forum or bulletin board. Some individual Serwaa Beauty chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant's expressed opinion is his or her own and should not be considered as reflecting the opinion of Serwaa Beauty.
  • (f) Links to Other Web Sites. An Serwaa Beauty Web site may contain links to other web sites. Serwaa Beauty is not responsible for the privacy practices or the content of those other Web sites.
  • (a) Limited Uses Identified. Without customer's prior consent, Serwaa Beauty will not use your personal identifiable information for any purpose other than that for which it is submitted. Serwaa Beauty uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Serwaa Beauty also processes billing and business requests related to Serwaa Beauty Web Site participation.
  • (b) Marketing Uses. Unless customer marks an "x" on the opt-out option box herein provided, Serwaa Beauty reserves the right to provide customer with information about Serwaa Beauty’s Web site, [ABC] products and services, and related information in which customer has indicated an interest.
  • (c) Stored Information Uses. Serwaa Beauty stores and retains the information provided by customer/the information entered on the Web site. This information is used to compile a customer's purchase history in order to enable Serwaa Beauty to recommend products, services, or special offers that would be of interest to a customer. OR Stored information is used by Serwaa Beauty. {and/or Serwaa Beauty agents}: to support customer interaction

 

  1. Uses Made of the Information.

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Online Advertising. Some companies that help Serwaa Beauty deliver interactive on-line advertising, such as banner ads, may collect and use information about Serwaa Beauty customers to help Serwaa Beauty better understand the types of advertising or promotions that are most appealing to Serwaa Beauty’s customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please opt-out.

(a) Within Corporate Organization. BeautyMarked LLC is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. Serwaa Beauty may share your personal information within the BeautyMarked corporate organization, and may transfer the information to countries in the world where BeautyMarked LLC conducts business. Some countries may provide less legal protection for customer personal information. [In such countries Serwaa Beauty will still handle customer personal information in the manner describe herein.]

  • (b) Mergers and Acquisitions. Circumstances may arise where for business reasons, Serwaa Beauty decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Serwaa Beauty's practice to seek appropriate protection for information in these types of transactions.
  • (c) Agents. Serwaa Beauty employs or engages other companies and individuals to perform business functions on behalf of Serwaa Beauty. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.
  • (d) Affiliated Businesses. Serwaa Beauty works closely with affiliated businesses operating web site stores, providing services or selling products on each other's Web sites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.
  • (e) Marketing Analysis by Third Parties. Serwaa Beauty reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.
  • (f) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

 

  1. Use of Computer Tracking Technologies. (a) No Tracking of Personal Information. Serwaa Beauty's Web Site(s) are not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs Serwaa Beauty does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.
  • (b) Use of Cookies. Serwaa Beauty or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Serwaa Beauty or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web sites may not then work properly.
  • (c) Use of Web Beacon Technologies. Serwaa Beauty may also use Web beacon or other technologies to better tailor its Web site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web site, a non-identifiable notice of that visit is generated which may be processed by Serwaa Beauty or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
  • (d) Collection of Non-Identifiable Information. Serwaa Beauty may collect non-identifiable information from user visits to the Serwaa Beauty Web site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Serwaa Beauty Web site(s); Web site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Serwaa Beauty or its contractors may use this data to analyze trends and statistics.
  • (e) Collection of Personal Information. Serwaa Beauty collects personal identifying information from customer during a transaction. Serwaa Beauty may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Serwaa Beauty understand trends and patterns. This information is not reviewed at an individual level.
  1. Information Security.
  • (a) Commitment to Online Security. Serwaa Beauty employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. [All Serwaa Beauty agents and contractors with access to personal information on the Serwaa Beauty web site(s) are also bound to adhere to Serwaa Beauty security standards.]
  • (b) No Liability for Acts of Third Parties. Serwaa Beauty will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Serwaa Beauty shall not be liable for unauthorized disclosure of personal information due to no fault of Serwaa Beauty including, but not limited to, errors in transmission and unauthorized acts of Serwaa Beauty.
  • (a) Changes to Privacy Policy. This privacy notice was last updated on 11/20/2021. Serwaa Beauty reserves the right to change OR update its privacy policy statement at any time. A notice of such change OR notice of any material change will be prominently posted on the Serwaa Beauty Web site [home page OR on page] for [thirty (30) days] prior to the implementation of such change. [There are two boxes at the end of Serwaa Beauty. notice of change (1) an "I accept" box, and (2) an "I do not accept" box. If customer does not mark the "I do not accept" box customer will {be deemed to} have accepted Serwaa Beauty's privacy policy updates.]
  • (b) Opt-Out Right. [Customer and/or prospective customer] has the right at any time to cease permitting personal information to be collected, used or disclosed by Serwaa Beauty and/or by any third parties with whom Serwaa Beauty has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Serwaa Beauty via e-mail [info@serwaabeauty.com], or [certified] postal mail. After processing the cancellation, Serwaa Beauty will delete customer or prospective customer's personal information from its data base.

 

  1. Access Rights to Data.

 

  • (a) Information Maintained by Serwaa Beauty.. Upon customer's request, Serwaa Beauty will provide a reasonable description of customer's personally identifiable information that Serwaa Beauty maintains in its data bank. Serwaa Beauty can be contacted by e-mail at info@serwaabeauty.com, or [certified] postal mail at:

 

Serwaa Beauty

[Re: Privacy Compliance Officer]
1650 Limekiln Pike, Suite B19 #102, Dresher, PA 19025

 

  • (b) Corrections and Changes to Personal Information. Help Serwaa Beauty to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that BeautyMarked & Co. has on file, please promptly e-mail Serwaa Beauty at info@serwaabeauty.com and provide the new or correct information.

(c) Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of BeautyMarked & Co. who are California residents to request certain information regarding Serwaa Beauty's disclosure of personal information for their direct marketing purposes. To make such a request, please write to:

Serwaa Beauty
[Re: Privacy Compliance Officer]
1650 Limekiln Pike, Suite B19 #102, Dresher, PA 19025.

 

  • Within 30 days of receiving such a request, Serwaa Beauty will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Serwaa Beauty reserves its right not to respond to requests submitted other than to the address specified in this paragraph. California’s privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.
  1. Accountability (a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Serwaa Beauty. compliance with this privacy policy, you may contact Serwaa Beauty by e-mail info@serwaabeauty.com. If Serwaa Beauty is unable to resolve your complaint to your reasonable satisfaction or if customer does not receive acknowledgment of an inquiry, customer may elect to proceed by contacting Shopify.
  • (b) Terms of Use. If customer chooses [to enter into a purchase order OR to subscribe to Serwaa Beauty's services], customer's action is hereby deemed acceptance of Serwaa Beauty practices described in this policy statement. Any dispute over privacy between customer and Serwaa Beauty is subject to the provisions of this notice and to Serwaa Beauty's [Terms of Use Agreement OR Conditions of Use] which is hereby incorporated herein and which can be read at www.serwaabeauty.com.

Unless you ask us not to, we may contact you via email in the future to inform you of specials, new products, or changes to this privacy policy.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following email address: info@beautymarkedandco.com.

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@serwaabeauty.com or by mail using the details provided below:

Serwaa Beauty [Re: Privacy Compliance Officer]
1650 Limekiln Pike, Suite B19 #102, Dresher, PA 19025